We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. It is a relatively small hotel, and in the beach there isnt many people around. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. LONG BEACH MAURITIUS - Updated 2023 Prices (Belle Mare) - Tripadvisor Again taking the stress out of a difficult situation. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Anahita Golf course one of the best. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Maybe at least this here reaches the management. In response to your concerns, we regret that the service was not up to your expectation. beach is very nice. We look forward welcoming you back very soon. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Thanks to the Manager Seetul and his Team. We will share your reviews with all the staff and it will definitely a boost for all of us. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. It was really a pleasure to meet this Hotel in the Holiday over Easter. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Thank you for your appreciation, excellent rating and high recommendation. more. Tripadvisor performs checks on reviews. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Long Beach, A Sunlife Resort is located on Belle Mare beach on Mauritius's East Coast. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Does Long Beach Mauritius have airport transportation? Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. We look forward welcoming you back very soon. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. Which popular attractions are close to Long Beach Mauritius? When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Water sports like sailing, kayak, etc are included in AI package. Warmest regards, Christian Jaquier. From the waiting staff, the bar, the beach all done with a smile. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Our kids had the most amazing time and made lots of new friends. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But take. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Variety of restaurants and quality and selection of food exceeds expactions. Long Beach Mauritius Hotel Review, Belle Mare, Mauritius | Travel Food was excellent throughout and restaurant staff could not do enough to please us. Thank you for your enthusiasm towards our resort and service. It's the best experience ever and for sure will visit again. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Are there opportunities to exercise at Long Beach Mauritius? He was a great kind person. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. What are some of the property amenities at Long Beach Mauritius? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Hotel services was great. Cannot recommend this place enough! This is the version of our website addressed to speakers of English in South Africa. I would definitely return to this hotel. team. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. We had a fabulous Easter break at the Long Beach resort. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. We recommend calling ahead to confirm details. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. The team led by Christian could not do enough for us. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. You will love it as we did! Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Overall a well run and managed first class resort and a credit to this small group of hotels. Eventually i don't regret spending my birthday there. The beach is calm and like a carribean dream. Which room amenities are available at Long Beach Mauritius? You will really enjoy it their. The staff is exceptionally kind and caring. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The Long Beach Hotel had various activities and honeymoon privileges. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Thank you for your appreciation, excellent rating and high recommendation. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. But several are just not trained. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. But several are just not trained. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Looking forward to welcome you in a nearest future at Longbeach Mauritius. We have been blown away by our recent visit to Long Beach Resort. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Flic en Flac Beach: Mauritius - Feb 2015 - See 3,179 traveller reviews, 2,122 candid photos, and great deals for Flic En Flac, at Tripadvisor. Thank you for your enthusiasm towards our resort and service. Struggled to get a decent coffee some mornings which is important to me. They would see me caring my little one and run to give me a hand with my luggage or bring her. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Taxes and fees that are shown are estimates only. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. team. We are glad to hear that you had an enjoyable stay with us. In response to your concerns, we regret that the service was not up to your expectation. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Long Beach Mauritius, Belle Mare: Bekijk 5.782 beoordelingen, 7.650 foto's en aanbiedingen voor Long Beach Mauritius, gewaardeerd als nr.6 van 11 hotels in Belle Mare en geclassificeerd als 4,5 van 5 bij Tripadvisor. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Thank you for your review once again and for being our ambassador. . Maybe at least this here reaches the management. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Nice team at the restaurant Chopsticks! Hotel Details - British Airways Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. He was a great kind person. No fresh juices (they can't make fresh orange juice, really?) A playground resort by day and night, it's all about music, art, food and wellbeing. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Are any cleaning services offered at Long Beach Mauritius? Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Do not miss also to treat yourself well at the Spa. See more questions & answers about this hotel from the Tripadvisor community. Thank you for your appreciation, excellent rating and high recommendation. Next: the breakfast buffet. I wished that she was living closer to where I am but we will surely be back. Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. It's simply the little things that make the subtle difference. Amazing stay, great hotel on Easter holidays with my family. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Thank you for staying with us and celebrating your birthday at our resort. Are there opportunities to exercise at Long Beach Mauritius? Going to breakfast half an hour before they close is too late for some dishes? We are a family of frequent travellers and I can assure you that the food is beyond any expectations. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Yes, dry cleaning and laundry service are offered to guests. to many issues in the room.renovation required. Long Beach, Mauritius | Mauritius, Indian Ocean Hotel | Virgin Atlantic The sea temperature is one of the best I've experienced. We look forward welcoming you back very soon. It was a great experience with Hotel Long Beach. Cannot recommend this place enough! (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. In response to your concerns, we regret that the service was not up to your expectation. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I look forward to welcome you for other great moments. more. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. All the best wishes for them. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our room was very nice but had a bit of a funny smell in the wardrobe. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. They bring you tea but no cups, etc. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The rooms were amazing, cleaned and tidied to an extremely high standard every day. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Tripadvisor performs checks on reviews. Does Long Beach Mauritius have any great views? Own or manage this property? A manager for example. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Water Sports and Diving | Long Beach Hotel Mauritius | A Sun Resort I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Does Long Beach Mauritius offer any business services? From the moment of our arrival to the moment we left the service at the hotel was impeccable. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. If the system detects something that potentially contradicts our. Looking forward to welcome you in a nearest future at Long Beach Mauritius. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Which popular attractions are close to Long Beach Mauritius? Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Eventually i don't regret spending my birthday there. The staff is exceptionally kind and caring. They dont realize when you sit down at breakfast. Variety of restaurants and quality and selection of food exceeds expactions. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. We will stay here until next week, but will not come back if things do not change. Dear loveeat74, Greetings from the Long Beach Mauritius! These above mentioned concerns were raised to the Management for actions to be taken. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. See more questions & answers about this hotel from the Tripadvisor community. The whole team looks forward to the soonest opportunity of welcoming you back. Sincerely, Jean-Marc Ma-Poon. Eventually i don't regret spending my birthday there. Are any cleaning services offered at Long Beach Mauritius? Does Long Beach Mauritius offer any business services? Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. No fresh juices (they can't make fresh orange juice, really?) Read more We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. We shall surely share your comments with the whole team which shall definitely act as a boost. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Yes, guests often enjoy the ocean view available here. Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Please see our partners for more details. Does Long Beach Mauritius offer any business services? (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Do not miss also to treat yourself well at the Spa. The staff is exceptionally kind and caring. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. You will love it as we did! The sea was really cool, and I learned how to fly sailing boats. This is not how you treat guests. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Yes, Long Beach Mauritius offers airport transportation for guests. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. What are some restaurants close to Long Beach Mauritius? high service quality and best food; rooms worn out and renovation I wished that she was living closer to where I am but we will surely be back. The sea was really cool, and I learned how to fly sailing boats. Thank you for your excellent feedback, which I will be delighted to share with my team. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Overall service quality is outstanding. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. The hotel was nice, not great, just because it isnt a great hotel. It was a superior sea view room. Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. We look forward welcoming you back very soon. Also a great barman and waiter. I wished that she was living closer to where I am but we will surely be back. Room types may vary. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Sincerely, Jean-Marc Ma-Poon, The Mauritians are one of the friendliest people I have ever met and at the Long Beach Mauritius they seem to strive to make you feel special and to make your stay with them an unforgettable one.