When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Sunset Groups ratings and reviews reflect all of these issues and complaints. Please repost. Did they finally move on? 7. I almost got scammed myself. They have an office in Miami - which they do business from there. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor zillayh@gmail.com, We are also victims of Sunset Group. Always do your own due diligence and research any company youre considering doing business with. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. I totally regret this. This scammers has to stop. Please contact me at zillayh@gmail.com. 1. Consulting. Sue me [censored]es! 4. We have the same story as you. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. I have evidence showing the lies and how Sunset promotes its memberhsip. They just called my house. Hello I was scammed too. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. That proved to me they were lying about the value of the "product". We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. All it says is "access to services". They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb If there is a lawsuit, let me know guys, I was a victim too. If a hurricane destroys the building, there is no required repair or fix. Sunset Solutions Group Reviews, Complaints, Customer Service - Revdex.com It is part of the Sunset World Company. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! Thanks! We were being scammed and taken advantage of financially. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. Sunset World Resorts & Vacation Experiences - Complaints Board However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. Author of the review. I bought their package and regret it very much. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Overall makes it challenging to cancel their contracts. 2. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. I have been trying for months to speak with someone on the phone. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) You can also try to sell your timeshare on your own. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! There have been several class-action lawsuits filed against Sunset Group in recent years. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and when we went to the sellers office we were told they do not buy back units. You can explore this all the more effectively by reading past timeshare exit reviews. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. As a result of this failure, we have not been able to exercise the membership privileges promised to us. This was again was a bad mistake. www.sunsetscam.com The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. I live in Australia. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. They refused to show me these mysterious rules. Then she had someone call me to close the deal. i personally would beg to differ. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. I also almost got scam by Sunset World too . What a lead in! However, it turned out to be more of a great rip off since everything they told us was a lie. You may also end up having to pay hundreds or even thousands of dollars in fees. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. This review was chosen algorithmically as the most valued customer feedback. Hi! Big lie. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Sunset World Resorts & Vacation Experiences - Complaints Board During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Hello. We strive to be the trusted resource you can count on in the most important . In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. There are options for getting out. Never spoke to them before. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. We protect your data. How To Cancel Holiday Inn Club Vacations Timeshare? Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . A. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. You also have the option to opt-out of these cookies. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Cancel a Hilton Grand Vacations Timeshare? Im praying one day there will be a law suit against them. Im Michelle. They would not allow us to roam the facility or talk to any of the guests. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose Me and my mom were mislead and not they said our membership cancellation is not valid. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. How To Cancel a Manhattan Club Timeshare? Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions i cannot find anything out on this case though. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. They request upfront fees for their services from the get-go. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Is there any legal action being taken against the Sunset Group? not being from the USA it makes it difficult for us to find someone. Then told her I know they are scammers and not to bother me anymore. This person was useless and was very dishonest in her statements to us. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php www.sunsetscam.com These same complaints can be found all over the internet on various forums and review websites. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Legitimate Exit Companies that Buy Timeshares? By continuing well assume youre on board with our privacy policy. Fortunately we only joined the club and NOT buy a timeshare. Sunset World Resorts & Vacation Experiences Review: sunset group Another thing to keep in mind is that anything that sounds too good to be true probably is. 3. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. They said that they needed some business write offs for their firm. If youre now regretting your purchase, there are a few things you should know. Customer service contacts and company information. OMG, this scammers need to be stopped. I said "I said mail, not phone, not fax, and not email". Have you been able to get any resolution? I also sent registered letters immediately just to be sure and cover all angles. Share your photos and videos with others to prove the truth of your words. Remember at first she said she was trying to sell her vacation as an employee. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. These specialized businesses are designed to help get you out of your contract, usually for a fee. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Utah Courts - Court Records How to get rid of a Mayan Palace Timeshare? And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. YOUR PERSONAL INFORMATION IS SECURE. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide He said they will process my deposit refund. Youre not the only one wanting to ditch their Sunset Group timeshare. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. Sunset World Resorts & Vacation Experiences review:
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