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If you live in a metropolitan area, you are probably in one of these networks. All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. In a rather extreme example of Netgears aggressive product release cycle, the company has actually already released two standalone gigabit modems before the technology has even had a chance to hit the majority of American homes. The modem runs a little hot, though this can be alleviated by placing it somewhere on a desk, where it will get better airflow. Feb 21, 2019 . See all 38 - listings for . Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. 3891.2 Mbit/s Broadband - Gigabit Ethernet - Desktop . Even if your modem is a different make and model, the steps to find out the firmware version of your device should be similar. MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. ARRIS Surfboard SB8200 is a comparable model. On some occasions it may take them a while to issue a firmware update after its released. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. I'm sorry to hear you've been having issues with your internet speeds. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. How do you know what the default values are? In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . I have defaulted both router and modem, turned off LAG on modem, to no avail. It can also work as a 328 DOCSIS 3.0 modem. The Arris SURFboard SBG8300 bears a lot of similarities to the Arris SB8200. Approved for Comcast Xfinity, Cox, and Charter Spectrum services, only. Your MB8600 won't be dropped before that. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. Connecting to a Coax Cable. I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. Modems are shipped with default IP addresses, and there are many resources online that list what those default addresses are. Browse our product & service portfolio to find the right solution for your team. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. The MB8600 has 4 ethernet ports that can be combined to get a maximum 3.8 Gbps downstream (only 2 ports are enabled with current firmware). Heavy may receive a commission if you purchase a product through a link on this page. I just tapped add new modem and followed the instructions. You can usually find your modems IP address listed on a sticker on the actual device. Create an account to follow your favorite communities and start taking part in conversations. Compatible services: Xfinity, Cox, Spectrum (not gigabit), Charter, Time Warner, BrighthouseMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. Those reflect the quality of the RF signal from Comcast, not what's going on at the Ethernet port. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! The bottom line is that there could be thousands of different modems connected to a given ISP. I ordered a new MB8600 cable modem, which arrived a week later. My line stats are pretty good, so I think I'm set. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It does not work with Verizon, AT&T, or CenturyLink. Motorola MB8600, 18.2.9 software. If your modem manufacturer develops a new feature for your modem, you wont be able to use it unless you have the latest software. Yes, youll set passwords on your home network and each device. What if this wasnt the case? I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. I see a lot of errors on 2 channels on modem, all others seem ok. Heres what it showed for my CM600 modem. Otherwise, youll need to unplug and replug your modem in to restart it. The Arris SB6141 is still listed for Comcast Business up to 200 Meg. Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . A key factor of this modem is that it is approved for use by some of the major internet providers in the US. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! That was the goal. A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! Motorola mb8600. Simply connect the top two bonded ethernet ports to your compatible router. Build it Restarts of router between each change. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. Once youve determined your modems IP address, type it into your internet browsers search bar. My signal levels are linked in another comment on this post. Firmware for your Motorola modem is generally applied by your Internet . On top of that, renting a modem can be expensive because youre paying for it every month. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. If you have any questions or you would like to share your personal experiences with your modem updates, please feel free to drop a comment below. This is the case even if you have a solid router (which you should) because a home network can only be as strong as its weakest link. Rumors were going for more than a year that at some point old modems will be excluded from support. Can't handle the speeds that other routers can. Would love your thoughts, please comment. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. The next step is to see what version of firmware is installed on your device. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. uniqs 4634: Share Comcast increases internet speeds. Create an account to follow your favorite communities and start taking part in conversations. Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. This was exactly what I was looking for. DWYM is your trusted product review source. The first thing to do is check what firmware version your modem currently has. I'm glad this posting was useful to you! We then create one easy-to-understand review. If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan ( https://www.xfinity.com/support/articles/service-protection-plan, closed to customers that don't already have it). Your email address will not be published. The rep said thats not the case since its my own modem. There are two additional LEDs for each ethernet port on the back panel. When it comes to updating your modem, theres good news and bad news. Click on it, then click Delete and confirm the action. However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. . This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. $119.99. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. Check out the best DOCSIS 3.1 modems for supporting gigabit-speed internet from cable providers like Comcast Xfinity, AT&T, Cox, and CenturyLink. Its range is fairly solid and it has a mostly complete feature set. Does anyone know how to perform the same fix for Chrome? If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. I got the same regarding an Arris SB8200. This doesnt mean you shouldnt pay attention to your modems firmware. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. Our community is your official source on Reddit for help with Xfinity services. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. MB8600 - overkill for 150/5, i know RT-AX86U - FW 386.7. The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). As a side note: Netgear also makes one of the best 802.11.ax routers available. CAT6 is recommended. Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. For example, I have a Netgear CM600 modem. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. Cloudflare Ray ID: 7a28d291dd222b5a Can anyone help with this? (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. At last, click on Upload and wait for a moment. 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. The action you just performed triggered the security solution. I just purchased the MB8611. I appreciate you sharing your logs. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! One more important note: not all Gigabit services use a standard cable modem. Seems to work FINE. Powered by. The Motorola MB8600 will work with any brand of WiFi router. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. The A20 supports LAG on LAN ports for high bandwidth to a . I know I am being overly fastidious but I would like it if I can access the modem from any of my browsers. In order to check what version of firmware is currently installed on your router, youll need to access your modems settings. The main difference between the CM1000-1AZNAS and the newer CM1100 is that the CM1000-1AZNAS only has one gigabit ethernet port to send its signal to a router. As you can see, the firmware version installed on my modem is V1.01.22. However, when buying a modem/router combo, its important to note that youll have to purchase a completely new unit if part of it malfunctions or you want to upgrade one or the other. The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. Does Using an Ethernet Cable Matter for Gaming? Please contact the moderators of this subreddit if you have any questions or concerns. Save my name, email, and website in this browser for the next time I comment. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Prometheus Exporter for the MB8600 Modem. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. Is this why Xfinity kept telling me multiple times my Asus CM-16 was going to be limited to 373 Mbps, even though it clearly states 686 Mbps? Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. Even if you dont have DOCSIS 3.1 service now, you can benefit from the 328 DOCSIS 3.0 capability thats also built into this cable modem. This has persisted through a number of modem reboots and Xfinity techs trying various things on their end. Thats because ISPs wont rent out modems that they dont update. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. These are only available in limited circumstances though, and for the most part, the average user wont need two link aggregated ports to enjoy lag-free 4K gaming and streaming. Com-crap compatibility site says "not supported due to fliters??" Then, press on Choose file and pick downloaded Firmware. The cable modem generates a new certificate with the same issuer and serial number on restart. This difference aside, the Netgear CM1000-1AZNAS still has 328 channel bonding and is compatible with the same services as the newer model. Read helpful reviews from our customers. In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. Chances are, you paid good money for your modem. If you dont have gigabit internet, this will still work wonderfully as your internet modem. With SNMP disabled, I wanted another route to be able to collect these metrics. Reliable modem than the motorola mb8600 latest firmware or the ARRIS and just returned them the next day my modem was using! Does it impact your ability to surf the internet? First time xfinity was able to get it back up and running. Motorola MB8600 modem issues/firmware update. Another thing to look for in a modem is DOCSIS technology. Question Motorola Moca Adapters or Really Any Moca Adapters Question for Setup: Networking: 2: Aug 3, 2022: Similar threads; Question Looking to use my own router with my fiber modem: ). Fiber to the premises (FTTP) services connect your home via an optical network terminal (ONT) rather than a traditional modem, so you will be stuck with whatever your ISP provides you. The MB8600 is easy to set up, and if you are on a network like Comcast Xfinity, Cox, Mediacom Cable, or WOW!, will take little more than plugging it in to get it working. Look for the DWYM seal for products that are the best in the category. And I'm not BUYING nothin or changing NOTHIN. The next step is to see what version of firmware is installed on your device. MH7020 Mesh-Ready WiFi Router. With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. Youll have to change your modem. However, chances are, you can save on that rent by purchasing a modem that may even work much better than what theyre issuing. In addition to securing your home network against an attack, make sure your modem provides protection against lightning strikes and power surges. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Create an account to follow your favorite communities and start taking part in conversations. Any time a software bug or security flaw is found in your modems code, the manufacturer will update the code for your modem and issue an update. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. Its list of compatible ISPs is respectable, though a little smaller than that of the Arris modem. The main benefit of this technology is that its max downstream caps out at 10Gbps and its upstream caps out at 2 Gbps. Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . After that you will be able to go through the trusting again. It features some of the latest specifications and all that at a much lower price than . . Comcast XFINITY MB8600 New software/GUI ? Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. When you receive a modem, the firmware will come preloaded on it. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. Update as August 31, 2022:Checkout The Best Modem for a detailed review of all the top modems. As you can see, depending upon your ISP you may have a different version of firmware. We have made changes to keep employees safe so response and call times may be longer than usual. The SBG8300 has four gigabit LAN ports but because they arent bonded, you will have to upgrade when ISPs offer plans that exceed gigabit speeds via bonded ethernet. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . Just take a look at the same sticker you looked at to find your modems IP address. We also welcome product reviews, and pretty much anything else related to small networks. On Amazon.com, the Motorola MB8611 is a huge hit among cable modems. What Are Ethernet Cable Pinout Standards? Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. As a security note, if you havent changed the default password for your modem to a custom password, you need to. This could be admin, or one of these If you changed the username on the router and can't remember it, try resetting your router. On the next panel you'll need to connect your modem to a "live" coax cable. my MB8600 is no longer compatible. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). Most modems should have a similar IP address. The Motorola MB8600 is the best of the three DOCSIS 3.1 modems that are widely available right now because of its relatively low price and its two-year warranty. This cable modem is backward compatible with 32x8 DOCSIS 3.0. The CM1200 works with major cable providers like Comcast Xfinity, Cox, Spectrum, and more. The Motorola MB7621 24 x 8 Cable Modem Modem is compatible with Comcast Xfinity, Cox and Charter, which are three of the biggest providers. This thread is archived. Still, this modem stands on its own, offering the highest potential download speed, assuming you are able to utilize its four ethernet ports for link aggregation. I wanted more information, so I clicked the provided Knowledge Base link. MB8611 New firmware. In fact, updating your modem requires no action on your part at all. Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. After the cable modem is successfully registered on the network, the Power, Downstream, Upstream, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.. Back View. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Anyone else having issues? Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. Are they going to spend money to have updates tested for a modem that only a small number of their customers have? In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Current firmware supports bonding on 2 Ethernet ports, which is essential for delivering speeds over 1Gbps. Old modems do hold up the speeds for the entire building. It took a total about . Required fields are marked *. 7 Best Docsis 3.1 Modems for Gigabit+ Internet. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. Seems odd that I need to go buy the MB8611 to continue using my own modem. It wasnt a modem issue. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. Learn more. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. If you stream video from multiple devices at once, or someone in your household engages in activities like gaming or video editing, you may want to go for the latest and greatest. Lets looks at it from an ISPs perspective. So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? It stands out from other DOCSIS 3.1 modems by offering four 1-gigabit ethernet ports to achieve a theoretical max downstream and upstream of 2 Gbps. If you have questions about your services, we're here to answer them. Most likely will need a tech to figure out where the breakdown is happening. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. If you rent equipment from Comcast, you are eligible for an update on us! The modem can theoretically pass through a max upstream of about 6 Gbps on its own. Enter the IP 192.168..1 into your browser and pressing enter. Without proper venting, you may find your modem locks up on a regular basis, forcing you to restart it. Trouble with TP Link Archer C5400 and Motorola MB8600 - Router drops connection repeatedly since upgrading modem. Modems usually get firmware updates from the ISP itself. In my case, my modems firmware matches the latest version released by the manufacturer. Actual speeds depend on your cable modem service and the speed of your Ethernet LAN ports. If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. In this post Ill break down everything you need to know about updating your modem. Click on it, then click Delete and confirm the action. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online.