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And of course, the items were beautiful when they arrived. Will definitely order again! Hope i could get an answer as soon as possible. Thank you very much.I especially loved the packaging- as always :). Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use dedicated people and clever technology to safeguard our platform. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Find out how we combat fake reviews. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Love the quality & style of the hat & quick delivery! It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. | Read 41-60 Reviews out of 545 It goes against our guidelines to offer incentives for reviews. 6 more replies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They sent my address wrong to UPS, told me it was my fault! I love your collections every year. When it was delivered I wasnt home. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. I love jacquemus and its style and the quality is on top! Anyone can write a Trustpilot review. 1. When it was delivered I wasnt home. Because of this I wouldnt order again.. I ordered the wrong size and had to return the item. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! English. | Read 21-40 Reviews out of 698 Product well represented in PDP (would be nice to get a closer shot of the material). It was it left to sit in the pouring rain. The PRODUCT IS AMAZING! From the package to the product. The delivery was made very quickly and arrived in very good condition. Manage Your Backup Payment Methods. Thank you note, stickers, and the dust bag were a welcome surprise! + Advancement opportunities - 80% of our frontline leaders have been promoted from within. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Mostly impressed on just how fast it was delivered! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Will definitely order again! Thank you! Quality is great! Training: 11 weeks, Monday-Friday. Pretty things in your Shop Jacquemus is great!!! SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. ;). And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I loved the bag, it's great, and super fast delivery, thank you. Ordered a bag and returned it. and the service is great and shipping is fast! Everything was amazing. Its just that they grew so fast and I think they were taken aback from all the success. They implanted new logistics and all so the problem must come from that. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. I love Jacquemus company with its amazing product. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Read about their experiences and share your own! Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Wonderful experience, I love my product!!!! A member of our support staff will respond as soon as possible. Two weeks went by and I never even received a tracking email. Call now to get direct help from coinbase customer support executives. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Love you. The ordering was easy and the quickness of the shipping was amazing. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I will never ever buy anything from them again. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. For questions, discussions, and news about handbags and the fabulous designers who make them. I cannot track my order and furthermore they delay it more than it should alwayss. They are so dope and very light so dont pull on the ear lobes. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. The bag is okay but a bit dusty and dirty. Overnight shipping is available for $20. When I tried to find the support form it appeared, that your site doesn't work properly. 2023 Trustpilot A/S. Thank you very much.I especially loved the packaging- as always :). It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! It has a red undertone, it looks like its been discolored by the sun. From the package to the product. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Sizing is great, the quality is superb and I will certainly reorder from the website. Date of experience: January 24, 2023. For more information, please see our This is unacceptable. My experience was amazing! Outstanding Customer Service! Call now to get direct help from coinbase customer support executives. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I am very happy with my purchase! Thank you very much.I especially loved the packaging- as always :). Avoid. . It was left on my porch in the pouring rain for two days. Incredible quality, lots of compliments. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Really poor ordering from France to the UK. When it was delivered I wasnt home. . I ordered the Grand Bambino bag. Everything was amazing. All previous emails sent to you from my private email prior to involving PayPal were ignored. This is unacceptable. Got this a gift for my wife, she fell in love with it! Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Also the condition of the leather was really bad. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Shop with us and discover why Mytheresa is your final destination for online shopping for women. I am very happy with my purchase! Available 24/7. Also the shipping although very fast had a high price. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It looked absolutely beautiful on the site. Job Description. I would have expected more for that money. Incredible quality, lots of compliments. Cookie Notice Continuez, vous etes parfait.Tres belle journee. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . The attention of detail with my order was exceptional. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Register to save your wishlist and stay updated on must-have pieces. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. In addition, the fact of sending us a little booklet I find it super cool. FWRD Customer Service. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Incredible quality, lots of compliments. I am very happy with my purchase! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The packaging, payment, etc. 2023 Trustpilot, Inc. All rights reserved. 1-888-550-9675. I started emailing customer service, messaged the customer service Instagram, nothing. The return process was perfect and easy! Product shipped out in a timely manner and arrived well packaged. I recommend shopping at Jacquemus. Companies can ask for reviews via automatic invitations. The pants were the perfect color, fit well and well made! Find out how we combat fake reviews. All rights reserved. We also ensure all reviews are published without moderation. Kendall's Edit; . Read about their experiences and share your own! I cannot track my order and furthermore they delay it more than it should alwayss. Here are 8 tips for writing great reviews. Quality is great! Coinbase customer support number is online now. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Love the quality & style of the hat & quick delivery! Please email us at customercare@mytheresa.com please contact customer service within 60 days of purchase. Everything was amazing. Beautiful design.Thank you so much for adding beauty in our lives and this world. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. The pants were the perfect color, fit well and well made! They also gave me. My order arrived in no time and im super happy! Jacquemus customer service . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. then delayed it even more by not contacting UPS quick enough. Date of experience: January 19, 2023 RM We also ensure all reviews are published without moderation. Its disappointing what a mess this company has become, not a good look. The order arrived on time and every item came very well packed. Delve into our exclusive selection of designer must-haves. We will get back to you within 24 hours. Outstanding Customer Service! 2023 Trustpilot A/S. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Pretty things in your Shop Jacquemus is great!!! We also ensure all reviews are published without moderation. It goes against our guidelines to offer incentives for reviews. 2023 Trustpilot, Inc. All rights reserved. In addition, the fact of sending us a little booklet I find it super cool. From the package to the product. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. We use dedicated people and clever technology to safeguard our platform. My order arrived in no time and im super happy! I love that it was delivered to me super fast! It will consist of art and design, itt will have Outstanding Customer Service! After 60 days, we will attempt to assist with repairs and/or obtaining . It goes against our guidelines to offer incentives for reviews. The delivery was made very quickly and arrived in very good condition. Fabulous Quality and Design! I cannot track my order and furthermore they delay it more than it should alwayss. Beautiful experience! I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. I love your collections every year. Bought it for my daughters 30th birthday. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. This is unacceptable. I'm just a little bit disappointed with the site of the company. We use dedicated people and clever technology to safeguard our platform. I ordered the Grand Bambino bag. Press question mark to learn the rest of the keyboard shortcuts. This is unacceptable. The order arrived on time and every item came very well packed. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I love that it was delivered to me super fast! It was left on my porch in the pouring rain for two days. All previous emails sent to you from my private email prior to involving PayPal were ignored. I love my bag! The bag is okay but a bit dusty and dirty. We also ensure all reviews are published without moderation. Press J to jump to the feed. United States. Coinbase customer support number is online now. They where very helpful great experience with them. Position: Remote Customer Support. $25 - $35 per hour | Online/Remote Position | Flexible. The packaging, payment, etc. Shift schedule availability from 8am -6pm in your local time zone. Buy collage-effect dresses and separates online now at NET-A-PORTER. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. Coinbase customer service number. Companies can ask for reviews via automatic invitations. The packaging, payment, etc. Shop the best in modern womenswear with the most recent collection from Jacquemus. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Got this a gift for my wife, she fell in love with it! Do you need help? You can also place your order with our team on the phone. Overall it was great! So thank you Jacquemus!!! The delivery was made very quickly and arrived in very good condition. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. I think they assume people wont call and they will just keep your money. Everything was amazing. By the time I got home it wasnt there. Companies can ask for reviews via automatic invitations. The return process was perfect and easy! Much better of you used dhl not ups. and the service is great and shipping is fast! JavaScript seems to be disabled in your browser. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The pants were the perfect color, fit well and well made! They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. The refund was almost instant, but I originally placed via paypal. I ended up ordering through the site via paypal. Awful brand terrible business. We offer free 2 day shipping on all US orders. Privacy Policy Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. I am in Australia and this is physically impossible. Thanks for the customer experience as well. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Date of experience: 19 January 2023 MO Verification can help ensure real people write reviews about real companies. The bag is okay but a bit dusty and dirty. The pants were the perfect color, fit well and well made! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. I already wrote email to customer care center but hadnt receive reply yet. It wont even fit a card in there. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. I love your collections every year. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Entry level. When I enter on my account, in the status of my orders I can't see which of them have been returned. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. I ordered the wrong size and had to return the item. I ordered the Grand Bambino bag. Much better of you used dhl not ups. They have no phone to US because they are French based and . Thank you for the fast delivery. The order arrived on time and every item came very well packed. Beautiful experience! The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Much better of you used dhl not ups. Anyone can write a Trustpilot review. Take a brief survey about today's visit . your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. I ordered the Grand Bambino bag. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I love JACQUEMUS! 1,977 people have already reviewed JACQUEMUS. Jacquemus . I shouldnt have to call France. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Location: Remote live chat job, work online anyw in the world (United States preferred). Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. I loved the bag, it's great, and super fast delivery, thank you. Here are 8 tips for writing great reviews. Will definitely order again! and the service is great and shipping is fast! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. So thank you Jacquemus!!! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. We use dedicated people and clever technology to safeguard our platform. My experience was amazing! All rights reserved. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Received the order but the box looks like its thrown somewhere. Because of this I wouldnt order again.. The quality of Le Grand Bambino bag is amazing. The quality of Le Grand Bambino bag is amazing. Here are 8 tips for writing great reviews. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) What should i do. $100 coupon code. Here are 8 tips for writing great reviews. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. was ok but the delivery with UPS was HORRIBLE. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. The packaging, payment, etc. Received the order but the box looks like its thrown somewhere. Tag of the item was already taken off and placed inside of the side pocket. So thank you Jacquemus!!! Ive ordered a top from the site last year and had 0 issues. It goes against our guidelines to offer incentives for reviews. I love JACQUEMUS! Anyone can write a Trustpilot review. and the service is great and shipping is fast! Pretty things in your Shop Jacquemus is great!!! The website is very userfriendly, I found everything great. The material is great, the fit is great, so pretty. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. My order arrived in no time and im super happy! Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. All rights reserved. Companies can ask for reviews via automatic invitations. Incredible quality, lots of compliments. Here are 8 tips for writing great reviews. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Fabulous Quality and Design! Our native-speaking Customer Care team is available 24/7 to support you. Fabulous Quality and Design! Beautiful experience! I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. The return process was perfect and easy! To find out more and learn how to opt out, please visit our Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. Much better of you used dhl not ups. With my coupon I ordered jeans and they were send in two days, received three days later. Select a Default Payment Method. Im a big time jacquemus fan and have been for years. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. The website is very userfriendly, I found everything great. Here are 8 tips for writing great reviews. Delivery was left on doorstep whilst I was at work. It goes against our guidelines to offer incentives for reviews. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Simon talked about it and said they had big problems in may June but I think its resolving. Create an account to follow your favorite communities and start taking part in conversations. Also, Simon is on holiday. Ps, thanks for cute stickers which I get with my shipment. Thank you for the fast delivery. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Quality is great! Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. There wasnt add a box for the purse. Call Us. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active.